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Welcome to the free practice questions for the CCCA-01 upgrade exam for Certified Call Centre Associate (CCCA). These questions were hand written with the purpose of complimenting your study material and helping you study for the real exam.

The test is comprised of 15 questions which are randomly selected from a collection of over a hundred. There is no forced time limit but the simulator will keep track of the overall time taken and your final score. For most questions, there are helpful explanations underneath the correct answer, to help you understand the right choice and to learn from any mistakes.

When you’re ready, simply click the "Start Practice Test" button (or link) below to begin the practice test.

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15 questions
Timed test (no limit)
Helpful explanations


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NEW QUESTION: 1
ユーザーは、次のようにトラフィックを許可する2つのセキュリティグループを構成しました。
1:SecGrp1:
0.0.0.0/0のポート80でインバウンド
ポート22での0.0.0.0/0の着信
2:SecGrp2:
10.10.10.1/32のポート22で受信
両方のセキュリティグループが同じインスタンスに関連付けられている場合、以下の記述のどちらが当てはまりますか?
A. IP 10.10.10.1のポート22およびポート80のすべてのユーザーの受信トラフィックを許可します
B. 1つのインスタンスに複数のセキュリティグループを割り当てることはできません
C. ポート22と80の両方のすべてのユーザーに着信トラフィックを許可します
D. 競合するルールを持つセキュリティグループを作成することはできません。 AWSはリクエストを拒否します
Answer: C
Explanation:
Explanation
A user can attach more than one security group to a single EC2 instance. In this case, the rules from each security group are effectively aggregated to create one set of rules. AWS uses this set of rules to determine whether to allow access or not. Thus, here the rule for port 22 with IP 10.10.10.1/32 will merge with IP
0.0.0.0/0 and open ports 22 and 80 for all.
References:

NEW QUESTION: 2
Which Six Sigma methodology is used when you are creating new processes?
A. FMEA
B. Lean
C. DMADV
D. DMAIC
Answer: C



Upgrade path


SQL Server 2016 - MCSA Upgrade Path

 

Topics Covered in CCCA-01


As with all upgrades, this exam encompases all of the exam material from the individual Certified Call Centre Associate (CCCA) exams. The three core areas covered are: Certified Call Centre Associate (CCCA).

A taster of the new features are mentioned above. Many of these topics are tested on the official exam as well as in this practice test.

No Braindumps!


As always, I like to stress that this site does not contain braindumps, EXE files or any other kind of dumps. These are unique handwritten questions, based on the official guidelines from GAQM.

It is always better to study for your exam rather than cheat your way through it. You’ll feel better and above all else - you’ll be smarter for it!!

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